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Walking Character
2%
Princess Right

불안해하는 환자와 의사소통할 때 가장 좋은 방법은 무엇입니까?

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A 환자의 감정을 무시한다
B 적극적으로 경청하고 차분하게 말한다
C 의학 전문 용어를 사용한다
D 빠르게 지시를 내린다
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